BIS Home About BIS Our team Our Process Our Services Our Products
BIS Services
bis Once we receive any quote(s) we analyze them to ensure we are providing our client with the best coverage at a competitive price.

bis Once a quote has passed our inspection we prepare a presentation for our client that would include an explanation of the policy’s contents and why we would recommend that policy based on what we know about our client’s special needs.

 

OUR SERVICES

bis Every member of our team is a state licensed insurance agent. As a condition of our licensing we continue to take Continuing Education courses and are regularly tested on ethics and insurance products and coverages.

***Our agency is also licensed in the state of Washington.***

bis Each new client receives a thorough insurance consultation to determine…

The client’s unique needs and exposures. What specific coverages would be necessary for adequate coverage. Each business is one of a kind, so we want to make sure that we tailor a policy to suit our client’s needs and exposures

Which company would be the best match for our client in terms of coverages necessary. Any information we gather during this consultation helps us market our client’s business to the different insurance companies we work with.

For new and existing clients we provide…

Account management, which includes
• Reviewing insurance contracts to summarize coverages and insurance terminology for our clients.
• Our knowledgeable staff is available anytime for evaluating coverages if and when your personal or business insurance needs change.
• We can help review any certificates or agreements related to your business.
• Issuing any necessary certificates.
• Providing prompt and friendly policy service.
• We act as a trusted advisor, which means any questions or concerns you may have: We are here!

Marketing Services, which includes
• Matching our client with the best insurer to ensure their needs are covered.
• Making sure we obtain the most valuable policy for our client, which means the best coverage at the best premium.
• Making a presentation to our client regarding the best insurance solution for them. We like to make sure our clients understand what is in their policy and what they are paying for.

 

We can also work with our clients to help them develop a risk management system.
By helping our clients become more aware of risks and exposures in their business we can help them come up with a system to resolve those issues. Managing risks and exposures can dramatically decrease a business’ chance of a loss, which means annual premiums stay low
.

Access to alternative markets
• In the event your insurance needs change or you become dissatisfied for any reason
we have access to dozens of other preferred and specialty markets to place your
insurance needs.

• We want to earn your business and your trust; therefore we are committed to
working for you! Your complete satisfaction is our #1 priority.

Claims Assistance
No one wants to experience a loss to their home, auto, business, etc. However,
in the event of a claim our knowledgeable staff will be there to walk you through
the process. We even provide a personal phone number on our voicemail in
case of an emergency outside normal business hours.

 

 

 

 

 

 

Molly Donohoe Kokkeler’s Email: Molly@BISTeam.com • Sara Donohoe’s: Sara@BISTeam.com

Phone: (541) 744-1806 • Fax: (541) 744-8115
107 West Q St. • Springfield, OR 97477 (Right on the corner of Pioneer Parkway and Q Street)